Taking Care of Business. Simplified.
Cut the Run-around
The division of Student Services seeks to provide exceptional service to ensure the recruitment, matriculation, and persistence to graduation of traditional undergraduate, adult, and graduate students. Our mission is to support the academic and professional goals of our students by delivering the highest level of customer service in the areas of academic records, financial aid, and student accounts.
NGUcentral is located in the newly renovated Neves building and is open during normal business hours.
- Monday – Thursday 8:30 a.m. – 5:00 p.m.
- Friday 8:30 a.m. – noon
Areas of NGUservices
Students who complete college-level courses in high school and take examinations prepared by the Advanced Placement Program of the College Board (AP) will receive advanced placement and university credit for such courses if they score 3, 4 or 5 on the appropriate subject area examination according to guidelines established by the College Board. Credit ranges from three to eight semester hours. Regarding English credit, a student must have taken two units of AP English in high school and scored at least a 3 on both the English language and literature tests in order to exempt and receive credit for both English 1310 and English 1320. If the student passed only one test, credit will be given for 1310 or 1320 accordingly
International Baccalaureate Program
Credit will be given to any student scoring 5, 6 or 7 on the higher level International Baccalaureate exams.
Student Account Statements
North Greenville University utilizes the MyNGU student portal for the statement of account and online payments. On the student portal, you will log in to your account at the top of the webpage using the log-in credentials. You will need to select the student tab, then student accounts, and my account balance. You will be able to print a statement in pdf format as well. You will also be able to choose “make a payment” or set up a payment plan.
Student Account Refund Information
If you have a credit (balance) on your account for the term that resulted from a personal payment, private loan, Direct Student or Parent PLUS Loan, or other types of payment, you may be eligible for a refund subject to Financial Aid review and approval.
Refunds will be processed promptly in accordance with Title IV requirements for Federal Financial Aid.
All accounts with an outstanding balance at the end of the student’s final semester at NGU, where no acceptable payment arrangements have been made, will be turned over to an outside collection agency.
If North Greenville University refers the student to a third party for collection, a collection fee will be assessed and will be due in full at the time of the referral to the third party. The collection fee will be calculated at the maximum amount permitted by applicable law, but not to exceed 27 percent of the outstanding amount. This delinquent account may be reported to one or more of the national credit bureaus. Late payments, missed payments, or other defaults may be reflected on the student’s credit report.
Students and their families can pay in monthly installments. Student account statements are available in the MyNGU student portal. Set up a payment plan in the portal under “Student”–“Student Accounts”–“Make a Payment”. There is a $35 administrative fee incurred each semester.
- 5 month plan
- Fall Semester – payments are due July 1 or 15 and end on November 1 or 15
- Spring Semester – payments are due December 1 or 15 and end on April 1 or 15
- 4 month plan
- Fall Semester – payments are due August 1 or 15 and end on November 1 or 15
- Spring Semester – payments are due January 1 or 15 and end on April 1 or 15
- 3 month plan (Summer term only)
- Summer – payments are due May 10, July 10, and August 10
- The deadline to pay in full or set up a payment plan for Fall Semester is August 1 and for Spring Semester is January 1.
- Auto draft plans should be set up with echeck 2 business days prior to the payment due date on the 15th of the month to guarantee the first payment is drafted.
- Payments made with the e-check option using the check routing number and account number will incur no additional fee.
- Graduation Fees may be paid on your Student Portal.
- Debit and Credit card transactions will incur an additional fee as noted at the time of transaction.
- Admin cost for Payment plans will be $35 per semester.
- Returned Checks will incur a fee that will be reflected on the student’s account.
- 1098T forms are available under “Document Tracking” as of January 31st
To avoid unnecessary delays at Check-In, please make sure you have made payment-in-full or set up a payment plan at least 36 business hours prior to your scheduled check-in.
If you are missing financial aid or scholarships, please contact Financial Aid. Please refer to the Student Accounts for more information on making a payment, setting up a payment plan, or other student account
s questions, please email firstname.lastname@example.org or call 864.977.7900. As always, check your NGU email often.
International student? You can engage the payment process that works for your context with our Flywire platform.
Frequently Asked Questions
Does NGU offer a monthly payment Plan?
Yes. Students and their families may pay in monthly installments. View the various options of payment at Payment Plan Options. Log into your portal and select student, then student accounts, and then select, make a payment/payment plan.
Will I receive a bill in the mail?
No, Your statement of account (bill) is available on the Student Portal. To view your bill, you will need to log into your portal and select student, then student accounts and then select my account balance. Be sure to select the appropriate term.
Is it okay if I pay by check?
Yes. Make checks payable to North Greenville University. Include the student ID# and Term in the memo line. Please mail at least one week early to ensure payment is posted on or before due date. Note: Do not mail checks to Tuition Management Systems (TMS).
May I wait to receive a billing invoice of actual charges before paying?
No. The Tuition and Fees Payment Policy requires that the student pay or make arrangements for paying estimated tuition and fees by the due date each semester.
- If I have applied for loans, scholarships, or other financial aid that are not reflected on the billing invoice, what should I do?
How do I get a 1098-T Tuition Statement and Statement Account history?
Your tax form 1098-T will be available on the Student Portal on January 31 by selecting Students, Student Accounts, then My 1098-T Form.
For more information concerning 1098-T forms, please visit www.irs.gov and search for 1098T.